Frequently Asked Questions

WHAT IS YOUR MINIMUM ORDER QUANTITY AND INDICATIVE PRICING?

The minimum order quantity on our custom headwear program generally starts from 200 – 300 units, we can be flexible with these minimums however pricing will increase for lower volume.    Pricing for our custom made headwear based on 300 units per style/colour ranges from approximately USD3.99 – $7.49ea, ex China factory.    Please contact our sales team to assist with shipping and freight inclusive quotations.

Minimums on our custom bag and wallet program start from 300 units per style / colour.

Minimums on socks and towels is 500 units/pairs per style / colour.

Metal products such as keyrings and bottle openers are 500 units.

Please email The Sauce for minimums on additional products and pricing structure.

DO YOU PROVIDE SAMPLES?

Once we receive your designs / templates we will submit quotations for your review.  Upon acceptance of quotes we can proceed with approval samples based on your custom design.   Approval samples cost between $90.00 – $120, this charge includes all artwork set-ups to produce your sample together with freight costs.   Samples usually take between 3-4 weeks once all details are confirmed and sample charges have been remitted.

CAN THE SAUCE ASSIST WITH THE DESIGN OF MY PRODUCT?

You can download templates from our website to complete.    If you require additional assistance our development team can assist to mock up your designs, additional fees apply for our development department to draw up custom designs.

WHAT LEVEL OF CUSTOMIZATION CAN THE SAUCE PRODUCE?

All elements can be customized such as internal labels & taping, closures, hardware, silhouettes, fits and embellishments.  Occasionally there are minimums on trims and details that need to be met.   The Sauce can also provide custom made swing tags and barcodes so your product is delivered retail ready.

WHAT ARE YOUR LEAD TIMES FOR SAMPLING AND PRODUCTION?

Sampling generally takes between 3 -5 weeks depending on the detail of your product.   Production takes between 5 – 8 weeks from sample approval.  Production lead times can vary due to peak seasons and Chinese New Year (February).    If you require expedited delivery for an event or deadline please let us know so we can access current production schedules.  We will always do our best to meet required delivery dates.

CAN THE SAUCE ASSIST WITH SHIPPING OF GOODS GLOBALLY?

Yes, please speak with our sales team to obtain global shipping quotes.

WHAT ARE YOUR PAYMENT TERMS?

Sample and set-up charges must be paid in full prior to commencement of your custom samples.  Bulk production requires 50% deposit to start with the balance due prior to shipping.

WHAT IS THE SAUCE PRICING STRUCTURE

Our products are customized based on your brief and we negotiate pricing individually.  We can work back from target spend ensuring margins and budget requirements are met.   Our ‘promotional division’ can work with you on those price sensitive projects without sacrificing quality.    We have strong on-going supplier relations and our bulk buying power enables us to offer a pricing structure that is competitive to dealing directly with Asian based manufactures.

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